FREQUENTLY
ASKED QUESTIONS

Check in for all our self-catering guests is from 4pm and check out is by 10am.

No, bedding is provided in all of our properties, with beds made up on arrival.

We provide towels for all our premier lodges, please check at time of booking if your lodge includes this. For all other holiday homes, you will be required to bring towels.

We have ample parking outside the main reception area. If you are staying in our self catering accommodation, we would recommend that you park your vehicle at the main reception while you check-in (don’t worry, there’s no need to unpack till you reach your individual unit).

There are additional spaces for disabled badge holders.

We’re working on installing/improving WiFi across the park for guest access. Currently there is free WiFi available in Reception & Campbell’s Cafe & Takeaway.

We have a fixed cost for heating/electricity. This is £7.50 per day Nov – April / £5 per day May – October.

Packing for a holiday is always difficult, but even more so when you’ve got a wee one on board. Cots and highchairs are available for hire at a £10 charge per item per stay.

While our caravans are premier, you’d struggle to fit a cot into the bedrooms. If you are bringing a cot, we’d recommend keeping it in the living area – however there are other options for more sizable accommodation at most of our parks – feel free to ask our reservations team at time of booking.